Refunds

How will I get my refund?

The full amount of your purchase will be returned to you within a week after the refund is approved, using the same payment method you used for the purchase. If for any reason the service can’t return the money to the payment method you used, an alternative payment method or bank card can be agreed on. Please note that the time it takes to process a refund depends on your payment method.

When can I get a refund for a purchase?

You can get a refund at any time if you:

• Haven’t used the subscription or service.
• Haven’t broken the Lania game server rules.
• Haven’t broken the Terms of Service.

What if the product I bought is now on sale?

The refund is the full amount you paid at the time of purchase.

Abuse

Refunds exist so that, when you buy products on our service, you only play where you enjoy it, and this policy is designed to make buying and refunding comfortable and risk-free! It is in no way a means of using our services for free. If lania.network determines that you are abusing this system, we may disable refunds for your account. Refunding a product bought shortly before a sale in order to buy it again is considered abuse of our system.

How do I request a refund?

To request a refund, submit a request through the support form.